Privacy Policy / Terms And Conditions

Who we are –

Our website address is: https://CustomAgar.STORE, from here below called ” The Store “. This is our Privacy Policy / Terms And Conditions Page.

Our site identity is SSL verified by Let’s Encrypt, and we have it re-confirmed every 90 days. Make sure your browser displays a ‘lock icon’ and shows HTTPS:// in the address bar URL!

Personal data we collect and why we collect it –

The Store does not collect any user information, period. We don’t want your information, and we don’t want to give it to anyone else either. We want to make and sell you the best, most affordable agar petri dishes for your own particular use. That’s it.

But if you make a username and or account with The Store, whatever information you provide is kept in your profile, for example your address, if you purchase something.

Your payments are not processed on this website by us, and no personal or financial information is collected by The Store.

Website Use –

Your participation on this website and/or use of services provided from, with, or through this site will constitute implied acceptance of this agreement. If you do not agree to and abide by the above, please discontinue use of this website immediately.

Our site, content, and components are offered to you for informational and educational purposes only. This site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error, omission, or misrepresentation of or in that information.

Refunds / Replacements / Credits –

The Store will issue a full refund on any purchase that has not been fulfilled and/or shipped yet. However, any order already in processing, production, or shipping will be subject to a 10% material restocking fee. At the Stores sole discretion, all other reimbursements issued will be via in-store credit or item replacement in lieu of a monetary refund. Shipping charges cannot not be refunded.

Order Processing and Shipping –

We process, produce, and ship your custom order in the order they arrive in to The Store. Please expect 24-48 hours (1-2 business days) for manufacturing and QC of custom fill orders. Check your order here!

All our product shipping is done by 3rd party shipping services, therefore The Store can not be held responsible for any delay, damage, or other issues arising from shipping.

The Store will not ship live plants, clones or cuttings, mushroom spores, wedges, or mycelia, etc., to Georgia, Idaho, or California. If you place an order containing these items that are shipping to the listed locations, they will be immediately cancelled and refunded. Sorry you have stupid lawmakers in your states, please go vote your opinion at your next elections!

Our products are intended for legal purposes only. This Terms And Conditions Policy Page and any of these policies may be updated at any time.